- Nxt os dock not working install#
- Nxt os dock not working update#
- Nxt os dock not working pro#
- Nxt os dock not working windows#
The latest Surface and Windows updates are installed. See Get the latest Surface and Windows updates, for steps to do this. If that works, connect these accessories to a powered USB hub that's plugged into an electrical outlet, and then plug the hub into the docking station or your Surface. Remove accessories that draw power from the docking station or Surface, then see if your Surface charges. If you're using a power strip, check that it's turned on. Is the electrical outlet working? Plug something else into the outlet to see if it works. The power cable is securely inserted into the charging port on the docking station. The light on the right side of the docking station is turned on. Your Surface is securely seated in the docking station with both sides of the docking station fully inserted into the sides of your Surface. You've removed any attached accessories that would prevent the docking station sides from connecting with your Surface. If one side is tilted out, open the docking station, reseat your Surface, and push the sides in again.īoth sides of the docking station are pulled out before you try to insert your Surface. Run your finger over the edges where your Surface touches the docking station sides. Your Surface is seated properly in the docking station. To prevent connection obstacles, make sure that: Once you’ve checked that you have the right docking station, check your Surface for any connection obstacles. Surface docking stations won’t work with Surface RT and Surface 2. Make sure you’re using the correct docking station for your Surface.
Nxt os dock not working pro#
If you're having trouble getting your docking station to work with your Surface Pro, Surface Pro 2, Surface Pro 3, or Surface 3, here are a few things to try:Ĭonnecting your Surface to the docking station Troubleshoot docking station for Surface Pro To play audio through the Surface speakers, select Speakers Realtek High Definition Audio.
To play audio through the audio port on the docking station, select Speakers Microsoft Docking Station Audio Device. Next, do one of the following to choose which speakers play audio: In the search box on the taskbar, type manage audio, and then select Manage audio devices from the search results. To switch audio playback between Surface Dock and your Surface speakers: Make sure the device is enabled, as described above. Select the device and then select Set Default > OK.Ĭheck whether audio works using a different device. If the device you want to use shows as disabled, select the device and then select Enable. In the search box on the taskbar, type manage audio, and select Manage audio devices from the search results.
The speakers are plugged in to an electrical outlet and turned on. Speaker cables are securely connected to the audio ports on your Surface Dock and to the speakers. Note: In some cases, when an audio device like a headset or speaker is connected to the 3.5mm jack, the audio device may not be detected right away. Disconnect the Surface Connect cable, then reconnect it to re-detect audio devices. If you’re still having problems, reset the power by unplugging your Surface Dock from the power outlet and plugging it back in.Īudio problems while connected to Surface Dock If you have accessories that draw power from your Surface Dock or Surface, remove them and see if your Surface charges.
Make sure that the connection is secure and that the indicator light is on. Remove the Surface Connector from your Surface, turn the connector over 180 degrees, and plug it in again. Check your power strip indicator light. If the light is on, plug something else into your power outlet to make sure it’s working. Make sure that all the cords are securely connected and the LED indicator light on the Surface Dock is on. Surface isn't charging while connected to Surface DockĬheck your power supplies.
Nxt os dock not working update#
If your monitor won’t project to a second screen, check your display adapter and cables. For more info on troubleshooting your external monitor, go to Trouble connecting Surface to a second screen.ĭownload the Surface Updater tool and use it to update your Surface Dock, then follow the instructions in Update your Surface Dock. Surface Dock isn't connecting to your external monitor Surface isn't charging while connected to Surface DockĪudio problems while connected to the Surface dock Surface Dock isn't connecting to your external monitor To find out what dock you have, go to Identify your Surface Dock and features. Once you have updated your Surface and if you still need help, determine which dock you have and follow the steps for that model.
Nxt os dock not working install#
For more info, see Install Surface and Windows updates. Before you begin troubleshootingįirst, to make sure your Surface is working properly, get the latest updates. If you’re having trouble getting your Surface Dock or docking station working with your Surface, here's help.